Shipping policy

Thank you for shopping with Tail Town Shop. We are committed to ensuring your order arrives quickly and safely.

Processing Time: Orders placed through tailtownshop.com are typically processed within 1-2 business days from the time the order is placed. Once your order has been processed, you will receive an email confirmation with tracking information.

Shipping Time: Our standard shipping time is approximately 3-5 business days. Please note that actual shipping duration may vary slightly depending on your location and the item(s) purchased.

Shipping Costs: Shipping costs depend on the specific item(s) purchased and will be clearly displayed at checkout before you complete your purchase.

Shipping Locations: Currently, we ship to addresses within the United Kingdom. If you require shipping to a location outside the UK, please contact us directly at info@tailtownshop.com to discuss available options.

Tracking Your Order: Once your order ships, you will receive an email notification with your tracking number. You can use this number to track your shipment on the carrier’s website.

Delays: Although we aim to meet the stated delivery times, please note that occasional delays due to factors beyond our control (such as carrier delays, weather conditions, or high shipping volumes) may occur.

If you have questions regarding our shipping policy or the status of your order, please reach out to us at info@tailtownshop.com.